Payment Policy
Just a quick note so everything is clear from the start!
Our preferred payment methods are Wise and PayPal, which include a +5% processing fee.
If you’d rather keep things simple, you can also pay cash directly to Lucio, our trusted driver who handles guest pickups and drop-offs.
Once you send your booking request, we’ll share the payment details right away.
Your reservation becomes fully confirmed as soon as the payment comes through.
If you have any questions about the process or need a moment to sort things out, just let us know — we’re always happy to help keep things easy and stress-free.
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Notes
I'm out of space on the summary, so here are some extra things I'd like any prospective guests to be aware of!
As it's an apartment, there will be occasional sounds from neighbors, and you'll have to be conscious of when you are and aren't making a lot of noise.
Quiet hours: please try to keep quiet between 10 pm to 8 am (when other guests are likely to be resting)
Please keep the bathroom & bedroom doors closed as often as possible to keep the noise down for yourself and your neighbors (sound travels through the 'light chimney' like crazy!)
We're quite literally in the heart of town - which comes with its benefits (being close to pretty much everything) and potential downsides - there won't be absolute silence like you can find up in the mountains.
I personally love living there, and don't mind a bit of sound considering all the benefits of living in such a central location.
-Please note that houses in Pisac don't have central heating and radiators - so the warmth you might be used to back home likely won't be possible!
Most people get by just fine by wrapping up when the sun goes down, and the beds are sufficiently warm.
We do however have a portable gas heater which you’re welcome to use (please note though, gas for the heater isn’t included and costs $2-$15 per week depending on your usage - a single bottle (approx $10-$15) last us personally weeks.
After direct use, you’ll want to turn the heater off.
If you'd like more heaters, or to use your own heater, contact us in advance and we'll work something out :)
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