Payment Policy
Just a quick note so everything is clear from the start!
Our preferred payment methods are Wise and Paypal wich include a 5% processing fee.
If you'd rather keep things simple, you can also pay cash directly to Lucio, our trusted driver who handles guest pickups and drop-off
Once you send your booking request, we'll share the payment details right away.
Your reservation becomes fully confirmed as soon as the payment comes through.
If you have any questions about the process or need a moment to sort things out, just let us know — we're always happy to help keep things easy and stress-free.
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Notes
I'm out of space on the summary, so here are some extra things I'd like any prospective guests to be aware of!
- As it's a ground-floor apartment, there will be occasional sounds from neighbors, and you'll have to be conscious of when you are and aren't making a lot of noise.
We're quite literally in the heart of town - which comes with its benefits (being close to pretty much everything) and potential downsides - no mountain view and there won't be absolute silence like you can find up in the mountains.
I personally love living there, and don't mind a bit of sound considering all the benefits of living in such a central location.
Here is some guidance so we can assure all of the guests in the building are comfortable:
Quiet hours: please try to keep quiet between 10 pm to 8 am (when other guests are likely to be resting)
Please keep the bathroom & bedroom doors closed as often as possible to keep the noise down for yourself and your neighbors (sound travels through the 'light chimney' like crazy!)
I personally love living there, and don't mind a bit of sound considering all the benefits of living in such a central location :)
-Please note, that houses in Pisac don't have central heating and radiators - so the warmth you might be used to back home likely won't be possible!
We (and all locals) get by just fine by wrapping up when the sun goes down, and the beds are sufficiently warm.
We have one portable gas heater in the house that heats instantly and can be turned off after direct use.
If you'd like more heaters or to use your own, contact us in advance and we'll discuss a solution.
- Ants make an entry if they find anything in the casa - clean the sides and empty bins regularly to avoid unwanted housemates this almost always keeps them away, but plz call us right away if they persist!
-The house is entirely empty - so you'll be able to bring your own stuff along. However, we’d like to point out that we do have some clothes etc stashed under the bed ready for our return :D
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